Sales Operations Manager
360insights is a SaaS technology company that deals with high-profile brands to build and facilitate their rebate and incentive programs. At 360, our culture is driven by a simple concept - happiness. We believe happiness makes for better business and a better world and we know it makes a difference in how our team serves our clients. 360insightsAwarded Best Workplace in Canada by the Great Place to Work Institute and rocking a Net Promoter Score of 88%. Our team consists of technical people who are looking for purposeful growth both personally and professionally. Join our team and make an impact. What will you be doing? As the Sales Operations Manager, reporting to the Director of Revenue Operations, you will be identifying, defining, implementing and embedding both sales operation and technical processes that promote best practice both within CRM and within our Go-to-Market (GTM) organization. You will work to help scale and improve efficiencies via processes and technology, supporting the marketing team by providing real time insights through data analysis. You will be a key member of the Revenue Operations team helping 360 align their goals through data. Stand out and stay on track:
You will collaborate closely with Sales to operationalize and implement strategic objectives. You will work cross-functionally to understand and deliver on the operational needs and best practices of the sales and go-to-market teams. Document business processes and identify and drive opportunities for improvement. Manage operational activities on a day-to-day basis and serve as a central point of contact to ensure optimal prioritization and coordination with supporting teams. Provide reporting, analytics, and insights of the team's activities to the company. Manage the quality and accuracy of data within the full pipeline lifecycle. Data Integrity - Ensure the data created and used by the teams is collected in an accurate, efficient way to promote data hygiene within our key systems. Train, develop and manage the teams in their use of systems, reporting and processes. Manage change as it relates to the sales organization, objectives and tools. Work with Sales and Marketing teams to ensure lead routing is working properly. Participate in Company initiatives that support the sales efforts as required. Manage the Deal Desk Team. What will make you a success? You've got this! Minimum of 5 years work experience. Experience with Salesforce. Process-driven with a strong desire to champion best practice. Excellent data analysis, reporting and presentation skills with a logical and considered approach. Change management skills (project scope, delivery and progress monitoring until project is embedded). Actively seeks opportunities for innovation and continuous improvement in all areas. Excellent interpersonal skills. Self-motivated and directed, with attention to detail and good time management. Why 360? Benefits on day 1 Bonus plan Employee stock options Retirement Savings Global Family Leave policies Tuition reimbursement Flexible vacation policies Remote, hybrid, or in-office options Employee recognition platform Career growth opportunities Mentorship program Employee led clubs Company Overview:
360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world's leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we're focused on making a difference in how business is done and in the world at large.
Salary Range:
$150K -- $200K
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications.
You will collaborate closely with Sales to operationalize and implement strategic objectives. You will work cross-functionally to understand and deliver on the operational needs and best practices of the sales and go-to-market teams. Document business processes and identify and drive opportunities for improvement. Manage operational activities on a day-to-day basis and serve as a central point of contact to ensure optimal prioritization and coordination with supporting teams. Provide reporting, analytics, and insights of the team's activities to the company. Manage the quality and accuracy of data within the full pipeline lifecycle. Data Integrity - Ensure the data created and used by the teams is collected in an accurate, efficient way to promote data hygiene within our key systems. Train, develop and manage the teams in their use of systems, reporting and processes. Manage change as it relates to the sales organization, objectives and tools. Work with Sales and Marketing teams to ensure lead routing is working properly. Participate in Company initiatives that support the sales efforts as required. Manage the Deal Desk Team. What will make you a success? You've got this! Minimum of 5 years work experience. Experience with Salesforce. Process-driven with a strong desire to champion best practice. Excellent data analysis, reporting and presentation skills with a logical and considered approach. Change management skills (project scope, delivery and progress monitoring until project is embedded). Actively seeks opportunities for innovation and continuous improvement in all areas. Excellent interpersonal skills. Self-motivated and directed, with attention to detail and good time management. Why 360? Benefits on day 1 Bonus plan Employee stock options Retirement Savings Global Family Leave policies Tuition reimbursement Flexible vacation policies Remote, hybrid, or in-office options Employee recognition platform Career growth opportunities Mentorship program Employee led clubs Company Overview:
360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world's leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we're focused on making a difference in how business is done and in the world at large.
Salary Range:
$150K -- $200K
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications.
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