Business Analyst

Responsible for analyzing, documenting and testing Insurance System Applications and providing technical support to the business users of those applications. Proactively works with the Information Technology Team Leads and Business Community in the planning and execution of all activities required to ensure that Applications, interfaces, code environments, and functions remain highly available and up-to-date for both maintenance and business prioritized enhancements.
Reviews, analyzes, and evaluates business processes, systems and user requirements.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Reviews and edits requirements, specifications and business processes. Makes recommendations related to proposed solutions..
Communicates issues and verifies issue resolution.
Develops and communicates workarounds business processes and to system problems.
Generates structured status charts throughout the testing phases at the direction of a testing coordinator.
Rapidly responds to retest code fixes delivered by software vendors and programming staff.
Assists in assembling test team members from functional areas as needed for user acceptance testing.
Creates application documentation to assist in the support and training of users.
Bachelor's Degree or equivalent work experience is required.
Minimum of three (3) years experience as a Business Analyst
Insurance and/or Financial Services Industry experience is preferred
Minimum of 3 years related experience in support or application development preferred

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